"We are continually looking at ways to improve in areas of reliability, quality and safety. We are proud of our company's record and dedication in providing the best customer services."
NOW HIRING FOR SHERWOOD PARK!!
The successful candidate will possess excellent organizational, communication and interpersonal skills as well as the ability to work in a confidential, self-directed manner.
Essential duties and responsibilities include:
Receives incoming calls from internal and external customers.
Plans, assigns, directs\coordinates, reviews, and documents the work of our field personnel and provides assistance to our clients.
Plans, assigns, directs\coordinates the mobilization and demobilization of field personnel to\from the individual job(s).
Plans, assigns, directs and coordinates the required orientation(s) (both internal & external) of the Safety First Muirhead’s Ltd. personnel.
Plans, assigns, directs and coordinates the equipment, (via the Shop Manager) as required by the client to complete their requested services.
Plans, assigns, directs and coordinates the employee hiring in conjunction with HSE, Payroll and HR.
Plans, assigns, directs and coordinates the activities of field staff during non-chargeable time.
Assists in the development, implementation, and evaluation of dispatch goals, objectives, policies, procedures, and work standards.
Develops, maintains and monitors personnel scheduling, forecasting and utilization rate on a daily, weekly, monthly and annual basis in conjunction with General Manager.
Monitors and evaluates service quality to ensure compliance with both Safety First Muirhead’s company policy & OHS standards. Including but not limited to investigation of complaints with recommendations for corrective action in consultation with General Manager.
Acts as a liaison with & between field & office staff, management and clients to ensure continuity of excellent customer service in parallel with satisfaction of company procedures & policies.
Adheres to company policies and procedures.
Other duties may be assigned as deemed necessary.
Education and work experience:
Previous experience as a Coordinator or Dispatcher in a comparable setting is strongly recommended.
Strong industry knowledge of Oilfield/Construction is an asset.
Training in Business Administration or a similar field is an asset.
Equivalent industry experience combined with other formal training and accreditations may be accepted.
Job Type: Full-time
Dispatching: 3 years (Preferred)
Coordination: 3 years (Preferred)
Secondary School (Preferred)
Sherwood Park, AB
Safety First Muirhead's Ltd. has been proud to serve the Oil & Gas Industry since 1996. We are continually looking at ways to improve in areas of reliability, quality and safety. We are proud of our company's record and dedication in providing the best services.
Safety First Muirhead's Ltd. is an active participant in the Partnerships in Health and Safety Programs and holds C.O.R. designation, as well as ISN.
Safety First Muirhead's Ltd. takes great pride in the quality of personnel and equipment we provide.
GET IN TOUCH
Hardisty Head Office
P.O. Box 261
Hardisty, AB T0B 1V0
Sherwood Park Office
330, 6000 Buckingham Drive
Sherwood Park, AB T8H 1A2
24 Hour Line Tel: 1.888.384.3601
Hardisty Store Hours
Monday - Friday: 6:00 am – 6:00 pm
Saturday 9:00 am -6:00 pm
Sunday& Holidays: On Call